We understand that every property cleanup project is unique, and you may have questions before getting started. Whether you're dealing with a full estate cleanout, a garage packed with junk, or a rental property that needs to be cleared quickly, we're here to help. Below are answers to some of the most common questions we get about our junk removal and property cleanup services in Santa Cruz, Monterey, and San Benito Counties.

If you don’t see your question here, feel free to give us a call or text — we are happy to assist you.

We accept all major debit and credit cards, including Apple Pay, Venmo

Absolutely! You can book an appt online on our website or call us direct to book. If your appt isn't available online, just give us a call direct. We hold additional time slots daily, that are reserved for our call in customers.

At Santa Cruz Junk Removal, we always recommend a free in-person estimate before starting any job. While we’re happy to provide ballpark quotes over the phone or by text, seeing the job in person allows us to give you the most accurate price — and in most cases, it ends up being cheaper than expected.

In-person estimates help us understand exactly what needs to be hauled, how much space it will take in our truck, and what can be donated or recycled. It also gives you a chance to ask questions, walk us through the job, and get upfront pricing with no surprises.

Our estimates are 100% free, with no pressure to book. It’s just the best way to ensure fair, transparent pricing for your junk removal or property cleanup — especially for larger or more complex jobs.

We service Santa Cruz, Capitola, Aptos, Watsonville, Felton, Scotts Valley, Ben Lomond, Booney Doone, Boulder Creek, Corrilitos, Los Gatos & Hollister

While our name is Santa Cruz Junk Removal, we proudly serve far beyond just Santa Cruz. Our team handles property cleanouts, junk hauling, and large-scale cleanup services anywhere within 60 miles of the Central Coast, including all of Santa Cruz County, Monterey County, and San Benito County. We’ve built our reputation in Santa Cruz, but our service area covers a wide region — from the coast to the valley — so whether you're in Watsonville, Hollister, Salinas, Prunedale, or anywhere nearby, you can count on us for fast, reliable, and professional junk removal.

Yes, we charge to take donations. Although there may or may not be a dumping fee. We are not only transporting the items, we're also taking the risk that those items may be rejected at donation.

disclaimer: Santa Cruz Junk Removal does not resell or store any donations

It’s recently been brought to our attention by our loyal customers that are a few companies are using a name similar to ours in an effort to confuse customers and redirect business. To be clear, there is only one officially registered Santa Cruz Junk Removal, and we are proudly registered with the County of Santa Cruz.

Unfortunately, when you do good work and build a strong reputation in the community, others take notice — and some may try to capitalize on your name. We are currently taking legal steps to protect our business and the loyal customer base we’ve worked hard to earn.

If you’re unsure, just check our Instagram page — you’ll see our very first post dates back years, a clear sign of how long we’ve been proudly serving the Central Coast. We encourage customers to always confirm they’re booking with the real🎢 Santa Cruz Junk Removal ( just look for our roller coaster logo to know its us), a verified Google Guaranteed provider trusted by homeowners, realtors, and local businesses.

Santa Cruz Junk Removal is a locally owned, licensed, and insured junk removal company servicing Santa Cruz, Monterey, and San Benito Counties. We handle everything from small trash pick-ups to large property cleanouts, and we're a Google Guaranteed provider.

At Santa Cruz Junk Removal, we work directly with realtors to provide complete property solutions — from full junk and debris removal to professional landscaping services that get homes ready for listing or closing. Whether it's an estate cleanout, foreclosure, or preparing a property after a tenant move-out, we handle everything from the inside out.

Our team manages the entire process, including junk hauling, brush removal, yard restoration, trimming, and general landscaping to boost curb appeal and ensure the property shows at its best. We’re fully licensed, insured, and experienced with the fast-paced needs of the real estate industry.

To make your job easier, we also take care of all the paperwork and documentation, and CC all of your clients on updates, photos, and completion reports, keeping everyone informed and aligned throughout the project. Realtors trust us because we show up, handle it all, and m

Yes, we provide discreet, compassionate hoarding cleanouts throughout Santa Cruz, Monterey, and San Benito counties. Our crew understands the sensitive nature of hoarding and can arrive in unmarked trucks upon request. Every job is handled with respect, professionalism, and complete confidentiality.

Yes, absolutely. At Santa Cruz Junk Removal, we believe in giving back whenever possible. If we come across gently used items during a cleanout—such as furniture, appliances, or household goods—we make every effort to donate them to trusted local organizations like Habitat for Humanity and Grey Bears. These donations help reduce landfill waste and support families and seniors in need right here in Santa Cruz County. Responsible disposal is part of our mission, and donating usable items is just one way we’re committed to serving our community.

Just about! Our truck has a 12,000lb winch mounted pully system to help with the heaviest and largest items, However we no longer remove dirt, dirt must be pre-authorized by the County, often days before removal, They require a pre-authorization prior to transport and is more complicated for a local business to transport.

Santa Cruz Junk Removal sends all items deemed good and reusable, such as furniture and misc donations to Habitat for Humanity.

Yes. We partner with Habitat for Humanity, Grey bears, and local recyclers to donate reusable items and recyclers to donate reusable items and recycle as much as possible. Our goal is to keep good items out of landfills while helping the local community.

Absolutely! We're open M-F 8:30-6pm Closed Weekends & Holidays